🚚 Delivery & Shipping Policy
At M TECH Massage Chairs, we aim to provide fast, reliable, and professional delivery services across Cambodia. Our team ensures every order is delivered safely with proper installation and product guidance.
Delivery Areas
We currently deliver to the following areas:
Phnom Penh
✔ Same-day delivery available for orders placed during business hours.
All Cambodia
✔ Delivery available to all provinces across Cambodia.
✔ Delivery time may vary depending on distance and logistics availability.
Order Handling Time
All orders are prepared and scheduled for delivery within the following timeframe:
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Orders placed during business hours (09:00 – 17:00): Processed the same day.
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Orders placed after business hours: Processed the next business day.
Our team will contact customers to confirm the delivery schedule.
Delivery Time
Estimated delivery times depend on the delivery location.
Phnom Penh
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Same-day delivery available for eligible orders.
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Most orders are delivered within the same day or within 24 hours.
Outside Phnom Penh (All Cambodia)
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Estimated delivery time: 1–3 business days, depending on the province and transportation conditions.
Same-Day Delivery Conditions
Same-day delivery is available within Phnom Penh under the following conditions:
✔ The product is available in local warehouse stock
✔ The order is placed before 17:00 (5 PM)
✔ Delivery address is within the Phnom Penh service area
Orders placed after 17:00 may be delivered the next business day.
Shipping Costs
Phnom Penh
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Delivery cost will be confirmed during order confirmation.
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In some cases, promotional offers may include free delivery within Phnom Penh.
Outside Phnom Penh
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Shipping cost is calculated based on delivery location and transportation requirements.
Our team will confirm the exact shipping cost before dispatching the order.
Payment Options
We offer flexible payment methods for customer convenience.
✔ Cash on Delivery (COD) – Customers can pay when the product is delivered and installed.
✔ Online / Bank Transfer – Available if customers prefer to pay before delivery.
Our team will confirm the preferred payment method during order confirmation.
Delivery & Installation
Our delivery service includes:
✔ Professional home delivery
✔ Installation of the massage chair by our technicians
✔ Product guidance and usage instructions after installation
This ensures customers can start using their massage chair immediately.
Customer Responsibilities
To ensure a smooth delivery process, customers should ensure:
✔ Someone is available to receive the product
✔ The delivery address and contact number are correct
✔ The installation area is accessible for the delivery team
Additional delivery charges may apply if delivery cannot be completed
due to incorrect information or access limitations.
Contact for Delivery Support
If you have questions about delivery or shipping, please contact us.
📍 Phone: +855 96 610 3156
💬 Telegram: @MTechChair
🌐 Website: https://mtechmassage.com
🕘 Business Hours: 09:00 – 19:00