At M TECH Massage Chairs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or purchase our products.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect

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We may collect personal information when you interact with our website, place an order, or contact us.

The information we collect may include:

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Personal Information

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• Full name
• Phone number
• Email address
• Delivery address

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Order & Purchase Information

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• Product selection and order details
• Delivery instructions
• Payment preferences

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Information from Contact Forms & Messages

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We may collect information when you contact us through:

• Website contact forms
• WhatsApp
• Telegram
• Facebook Messenger
• Customer support inquiries

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Website Analytics & Tracking Technologies

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Our website may automatically collect certain technical information using analytics and tracking tools such as:

• Cookies
• Google Analytics
• Meta (Facebook) Pixel
• Other website performance tracking tools

This information may include:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Interaction with advertisements

These tools help us understand how visitors use our website and improve our services.

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How We Use Your Information

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The information we collect is used to provide and improve our services.

We may use your information for the following purposes:

• Processing and confirming product orders
• Coordinating delivery and installation services
• Providing customer support
• Communicating order updates and service information
• Improving our website and customer experience
• Sending optional promotional offers or product updates

We only use customer information for legitimate business purposes.

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Sharing of Information

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M TECH Massage Chairs does not sell, rent, or trade personal information to third parties.

However, information may be shared with trusted service providers when necessary to operate our business, such as:

• Delivery and logistics services
• Payment processing providers
• Website analytics tools
• Marketing platforms (such as Google Ads or Meta Ads)

These third-party services are required to handle information securely and only for the intended purpose.

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Cookies & Tracking Technologies

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Our website may use cookies and tracking technologies to improve user experience and analyze website performance.

Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve advertising relevance

You can disable cookies through your browser settings, although some website features may not function properly.

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Data Security

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We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

All customer information is handled with strict confidentiality and used only for legitimate business purposes.

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Your Privacy Rights

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You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of promotional or marketing communications

If you would like to exercise any of these rights, please contact us using the details below.

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Contact for Privacy Requests

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If you have questions about this Privacy Policy or would like to request changes to your personal data, please contact us:

📍 Location: Phnom Penh, Cambodia
📞 Phone: +855 96 610 3156
💬 Telegram: @MTechChair
🌐 Website: https://mtechchair.com
🕘 Business Hours: 09:00 – 19:00

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Updates to This Privacy Policy

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M TECH Massage Chairs may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

We recommend reviewing this page periodically for any updates.